Bells IT Support

A digital thumb print in a blue circle to symbolize multifactor authentication (MFA)

Are Passwords Outdated? The Case for Multifactor Authentication

The landscape of cyberthreats is everchanging. This makes it difficult, both for companies and cybersecurity operators, to keep up with constantly evolving dangers.

It begs the question: are certain security protocols now obsolete?

For a while now, many experts have proclaimed that passwords are now a thing of the past. But how true is this? And what can they be replaced with?

Passwords: The Weakest Link

It’s no secret passwords are the weakest point in any cybersecurity strategy. Even long and complex passwords (8-16 characters, lower and upper case, etc.) can be used against us, which is why professionals advise not to rely on passwords alone as a cybersecurity measure.

But is it just passwords that are outdated or is the single strategy plan the real flaw?

The answer’s complicated. In a way, all cybersecurity measures fall flat if they’re the only measure by which a company protects its data. Antivirus software, for example, should not be the only measure your company uses.

In this way, passwords are the same. Only using a password to protect everything is risky no matter what you do. But have passwords outgrown their usefulness entirely?

We’d argue that isn’t the case. Passwords are still useful to some extent and should always be used.

Constantly Evolving

The trouble is that passwords are static and can be easily guessed by most hackers who know enough about you. And given how sophisticated they are, they know a lot more about you than you think.

So, the problem with a static measure like passwords is that they’re too slow to adapt to an ever-changing environment. Even if you practise your due diligence and update your passwords every few months, it’s still not enough.

Indeed, according to the NCSC, the UK’s top authority in cybersecurity, changing passwords too often is likelier to lead to a breach than to prevent one.

Constantly updating passwords leads to users forgetting them. Such habits lead to writing them down, which can pose a huge security risk. Overall, it’s better not to update passwords unless you suspect you’ve been hacked/breached.

Why MFA Matters

So, what can we do to make sure passwords don’t put businesses at risk?

The answer is multifactor authentication (MFA). In having multiple steps to access sensitive data (which are much harder to crack), a company can go a long way in protecting itself from a cyber-attack.

1. Multilayered Security:

Think about when you leave your home for the day. You wouldn’t feel safe just locking the door. You might install a burglar alarm or rest easy knowing your rottweiler is waiting for any unsuspecting intruders. The point is that you have multiple layers to your physical security. So, why not do the same digitally? The more layers of cyber-resilience you have, the less likely your business will be exposed to a breach.

2. Unique to Users:

One of the greatest benefits of MFA is how unique it can be to each user. Hackers can’t easily steal your face or thumb prints, for example. Better yet, if you feel uncomfortable with your device knowing what you look like, a unique one-time passcode app is another solution. In having a secondary device to grant you access, you’re drastically reducing the likelihood of sensitive data being stolen.

3. Easier to Be Secure:

Best of all, MFA makes cybersecurity just all that much easier. It might seem a nuisance at first to require a one-time passcode sent to your phone just to log into your work laptop. But you quickly grow used to it and you begin to wonder why you hadn’t implemented MFA sooner. It’s important to note that, like all cybersecurity measures, MFA is not foolproof. Breaches happen even with MFA enforced. But they make them far less likely and give hackers a much harder time at getting their hands on your sensitive information.

In short, passwords alone might be outdated, but they’re still better than having none. Indeed, they work far better with multifactor authentication. 

Need Easy MFA? Implement It with bSecured

Feeling overwhelmed with your business’ cybersecurity concerns? Unsure where to start? With bSecured, you can get all the best cybersecurity solutions all in one package.

From dark web monitoring to next-gen antivirus solutions, you can quickly and effectively gain robust IT support from our expert team and secure your sensitive data against the most common cyber threats.

If you want to learn how Bells IT Support can help your business be more secure, visit our contact page to get in touch and learn more by speaking to one of our team.

Infinity Fitness UK LTD

  • Size: SME | < 20 Employees | 2 locations
  • Industry: Fitness

Infinity Fitness approached Bells IT in 2018 after being recommended by other clients for our services. They were looking for new connectivity and voice solutions for their facility in Kent. They were due to open another centre within a few months and wanted the ability of standardising their WiFi and calls for cross-gym memberships. Infinity Fitness learned about our services within CCTV, Help Points, Alarms and other services and quickly decided that we were the right team for them.

We designed a WiFi an voice solution that was quickly implemented at both sites for the use of staff, members and coffee shop users. Bells IT also supported the door access and CCTV installations. We have developed a long relationship with Infinity Fitness and are providing the on going support for all solutions. For Infinity Fitness, Bells IT Provided the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • FTTPoD Connection
    • ADSL AnnexM Connection
  • Security Solutions
    • CCTV
    • Anti-Virus
    • Security Firewalls
    • Email Security
    • Door Access

Evergreen Care Bexley

  • Size: Charity | < 20 Employees | 1 Location
  • Industry: Community Care

Evergreen were introduced to Bells IT Support by a mutual client. Evergreen decided to appoint Bells IT Support as their go-to IT department. Evergreen Care required an email migration to Microsoft Office 365 while using all available charitable licenses. Bells IT Support have also deployed a new private cloud for Evergreen Care to store their data and database. This ensures that their IT is kept up-to-date and secure.

Solutions currently provided by Bells IT Support

  • Technology (All Solutions)
  • Security Solutions
    • Anti-Virus

Evergreen care provides an invaluable service to the elderly community with Bexley and Bromley. They rely heavily on support from local community funding and from volunteers. If you are able to assist this great local charity, please do so by going to their website. HTTPS://WWW.EVERGREENCAREBEXLEY.ORG/

DWG Group

  • Size: SME | < 50 Employees | 1 Location
  • Industry: Construction

DWG Group have been a long-standing client of Bells IT Support. Bells IT Support initially started working with DWG Group in 2014 when they were looking to expand and required a server. We proposed a few options and decided the best solution was to provide a small business server, keeping email and files in-house with 4-hourly backups and a daily offsite backup. DWG grew and decided to take on more of the services that Bells had to offer, such as on-premise telephony utilising the Avaya products and more recently our CCTV and Alarm offerings. DWG have now moved to a cloud-based email using the Office 365 infrastructure with an up to date onsite server.

DWG currently use Bells IT Support for the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • On-Premise Telephony
    • FTTC Connection
    • EFM Circuit
    • ISDN Circuits
  • Security Solutions
    • CCTV
    • Alarm
    • Anti-Virus
    • Security Firewalls
    • Email Security

CSCS

  • Size: SME | < 20 Employees | 1 Location
  • Industry: Construction, Health and Safety

CSCS contacted Bells IT Support in 2017 after putting their technology requirements out to tender. Bells IT Support placed a tender and met with the board to discuss their requirements and produce a plan of different options to understand what was best for them. After a couple of meetings and discussing different options and how things would work going forward, CSCS knew that Bells IT Support were the right company for their needs. With the immediate changes approaching such as moving offices, server upgrades, telephony upgrades and the ability to reduce their IT support queries, Bells IT understood all of their requirements and discussed options and plans to suit their needs and budget, as well as delivering all services on-time.  With users now working globally, they are able to all function and work from anywhere.

 

Bells IT Support currently provide CSCS with the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security
  • Digital Solutions
    • Copier Solutions
    • Video Conferencing

A testimonial from CSCS:

“Switching IT provider can be a daunting prospect for your business. What if something goes wrong and the business is impacted. However, during our first consultation with Bells IT we were sure that we were talking to the right people. The team at Bells are very knowledgeable and act professionally at all times. The actual migration was carried out seamlessly and much quicker than expected. Since switching to Bells IT our technical issues have significantly reduced, response times have greatly improved and our IT support costs have come down. Bells IT have surpassed our expectations.”

Carepoint Services LTD

  • Size: < 50 Employees | 4 Locations
  • Industry: Community Care

Carepoint Services began using Bells IT Support in 2016 after deciding to switch IT provider. Carepoint had a newly installed server and required some support for their staff and software. Bells IT support put a proposal together to support their end users, manage their server and maintain their backups. Over the last two years, Carepoint have grown into three new locations and have required more services from Bells IT. We have delivered a bespoke private cloud solution utilising Dell thin clients for access their servers in any office. Carepoint now have the peace of mind knowing that their servers are up-to-date and secured. This allows them to undertake bigger tenders and grow their business further.

 

Current solutions provided by Bells IT Support are:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • Fibre Leased Line (Multiple)
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security

Supreme Care Services

  • Size: > 65 Employees | 12 Locations
  • Industry: Community Care

Supreme Care Services first contacted Bells IT to discuss the support for their entire IT infrastructure. Supreme Care have an enterprise setup with 65 users spread across 12 sites. Upon our first discussions, Supreme Care felt that Bells IT was the right company to choose. After being left with unresolved issues from their previous IT company, they decided it was time to change. The system previously implemented included over 30 servers all for basic roles. Bells IT redesigned their infrastructure and have narrowed this down to jus 5 servers without any performance loss. A shift from on-premise exchange to Microsoft 365, reducing exchange licensing and the need for servers has allowed Supreme flexibility and better integration with their other core systems.

Since working with Supreme and building a growing relationship, Bells IT now supply manage the following solutions :

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • Fibre Leased Line (Multiple)
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security

Rainbow Medical Services

  • Size: < 30 Employees | 1 Location
  • Industry: Specialized Care

Rainbow Medical Services were introduced to Bells IT after being recommended by another client. Based on the support and knowledge they received, they suggested we were the right company for their needs. After our first discussions, Rainbow Medical Services, who have staff in multiple countries, decided Bells IT were best to take over their services.

While reviewing the current setup for Rainbow, Bells IT have made suggestions to migrate their email to Microsoft 365, migrate their database to a cloud system and provide a new file server.

 

We are currently providing Rainbow Medical Services with Technology Solutions and Broadband Solutions.