Bells IT Support

Why Businesses Across Kent and London Choose Bells IT Support

A Cybersecurity-Focused Managed IT Support Provider for Growing Businesses

IT Support Kent - Cyber Security Risk Assessment

Choosing an IT support provider is no longer just about fixing computers when something breaks.

Modern businesses need an IT partner that can:

At Bells IT Support, we deliver proactive IT support and managed cybersecurity services for businesses across Kent, London, and throughout the UK.

Whether you’re a small business looking for dependable IT support or a growing organisation needing a mature cybersecurity and Microsoft 365 strategy, our goal is simple:

To become the IT partner your business can rely on long term.

Demonstrated Cybersecurity Capability

Many IT providers claim to offer cybersecurity. The difference is whether they can demonstrate a mature security strategy.

At Bells IT Support, cybersecurity is built into every service we provide.

Managed Detection & Response (MDR/EDR)

We use advanced endpoint protection and monitoring tools to detect threats before they become incidents. Our proactive monitoring helps identify suspicious activity, ransomware behaviour, unauthorised access attempts, and system vulnerabilities across your environment.

Security Operations & Threat Monitoring

Our security-focused approach includes:

  • Continuous monitoring and alerting
  • Threat detection
  • Endpoint protection
  • Email threat filtering
  • Security policy enforcement
  • Vulnerability management

We work with trusted cybersecurity and backup vendors to ensure layered protection for businesses of all sizes.

Vulnerability Management

We help businesses reduce risk through:

  • Patch management
  • Device monitoring
  • Security updates
  • Vulnerability identification
  • Microsoft 365 security hardening
  • Backup and disaster recovery solutions

Proactive Monitoring & Maintenance

Technology alone does not stop cyber attacks.

We help businesses reduce human risk with:

  • Security awareness guidance
  • Phishing prevention support
  • Microsoft 365 security best practices
  • User onboarding and offboarding procedures
  • Access control management

Email Security Protection

Email remains one of the biggest cybersecurity risks for UK businesses.

Our managed email security services help protect against:

  • Phishing attacks
  • Malware
  • Business email compromise
  • Spam and impersonation attacks
  • Malicious attachments and links

Cyber Essentials & Compliance Support

We support businesses working towards:

  • Cyber Essentials
  • Cyber Essentials Plus
  • Cybersecurity best practices
  • Microsoft Secure Score improvements
  • Business continuity planning

Proactive Monitoring & Maintenance

We continuously monitor business systems to identify and resolve issues before they affect users.

Our proactive services include:

  • System monitoring
  • Patch management
  • Endpoint maintenance
  • Backup monitoring
  • Server monitoring
  • Microsoft 365 administration
  • Security updates and remediation

Business Continuity & Disaster Recovery

Downtime costs businesses money.

We help organisations prepare for outages, cyber incidents, and disasters with:

  • Backup solutions
  • Disaster recovery planning
  • Business continuity support
  • Recovery testing
  • Cloud resilience strategies

Structured Onboarding & Offboarding

A mature MSP needs consistent operational processes.

We provide:

  • Secure onboarding procedures
  • User provisioning
  • Microsoft 365 setup
  • Device deployment
  • Access management
  • Secure employee offboarding
  • Documentation and asset management

Microsoft 365 & Cloud Expertise

Microsoft 365 is at the centre of modern business operations.

Bells IT Support helps businesses maximise the value, security, and productivity of Microsoft 365 environments.

Our Microsoft 365 services include:

  • Microsoft 365 migrations
  • Exchange Online support
  • SharePoint setup and management
  • Teams deployment
  • Intune device management
  • Conditional access policies
  • Multi-factor authentication
  • Security hardening
  • User management
  • Licensing optimisation

We help businesses move to secure, modern cloud-first environments that scale as they grow.

IT Roadmaps & Planning

We help organisations make informed technology decisions with:

  • IT planning
  • Infrastructure reviews
  • Cybersecurity assessments
  • Cloud strategy guidance
  • Hardware lifecycle planning
  • Technology budgeting support

Quarterly Reviews & Continuous Improvement

Technology should evolve with your business.

We work closely with clients to:

  • Review recurring issues
  • Improve efficiency
  • Reduce cybersecurity risk
  • Plan upgrades and migrations
  • Improve Microsoft 365 usage
  • Enhance operational resilience

Real Business Outcomes

Businesses do not just want “friendly IT support.”

They want measurable improvements.

Our focus is helping businesses:

  • Reduce downtime
  • Improve cybersecurity posture
  • Increase productivity
  • Secure Microsoft 365 environments
  • Improve staff onboarding processes
  • Enhance resilience and backup readiness
  • Reduce recurring IT issues

We believe long-term client relationships are built through consistency, communication, and proactive support.

Why Businesses Recommend Bells IT Support

When businesses evaluate an MSP, they are usually asking three critical questions:

Can they keep my business secure?

We provide layered cybersecurity services, proactive monitoring, Microsoft 365 security expertise, and business continuity support designed to reduce operational risk.

Our proactive support approach, monitoring systems, structured escalation processes, and responsive helpdesk services help businesses minimise downtime and recover quickly.

We help businesses scale securely with strategic IT planning, cloud services, Microsoft 365 optimisation, and long-term technology guidance.

Looking for a Reliable IT Support Company in Kent or London?

If your business is looking for:

Bells IT Support is ready to help.

Contact Bells IT Support today to discuss how we can support and secure your business.

IT Support for Businesses of All Sizes

Bells IT Support provides managed IT services and cybersecurity support for businesses ranging from single-user organisations through to companies with 500+ users across multiple sites.

Whether you are:

  • A startup needing reliable day-to-day IT support
  • A growing business scaling your Microsoft 365 environment
  • A multi-site organisation requiring proactive monitoring and cybersecurity
  • A business needing strategic IT planning and compliance support

our services scale with your organisation.

We support businesses at every stage of growth with:

  • Flexible IT support packages
  • Scalable Microsoft 365 solutions
  • Cybersecurity services
  • Cloud infrastructure support
  • Business continuity planning
  • Device and user management
  • Strategic IT guidance

As businesses grow, their technology and security requirements become more complex. Bells IT Support helps organisations build secure, resilient, and scalable IT environments designed for long-term success.

You deserve a friendly, proactive and competent IT Support partner.

Infinity Fitness UK LTD

  • Size: SME | < 20 Employees | 2 locations
  • Industry: Fitness

Infinity Fitness approached Bells IT in 2018 after being recommended by other clients for our services. They were looking for new connectivity and voice solutions for their facility in Kent. They were due to open another centre within a few months and wanted the ability of standardising their WiFi and calls for cross-gym memberships. Infinity Fitness learned about our services within CCTV, Help Points, Alarms and other services and quickly decided that we were the right team for them.

We designed a WiFi an voice solution that was quickly implemented at both sites for the use of staff, members and coffee shop users. Bells IT also supported the door access and CCTV installations. We have developed a long relationship with Infinity Fitness and are providing the on going support for all solutions. For Infinity Fitness, Bells IT Provided the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • FTTPoD Connection
    • ADSL AnnexM Connection
  • Security Solutions
    • CCTV
    • Anti-Virus
    • Security Firewalls
    • Email Security
    • Door Access

Evergreen Care Bexley

  • Size: Charity | < 20 Employees | 1 Location
  • Industry: Community Care

Evergreen were introduced to Bells IT Support by a mutual client. Evergreen decided to appoint Bells IT Support as their go-to IT department. Evergreen Care required an email migration to Microsoft Office 365 while using all available charitable licenses. Bells IT Support have also deployed a new private cloud for Evergreen Care to store their data and database. This ensures that their IT is kept up-to-date and secure.

Solutions currently provided by Bells IT Support

  • Technology (All Solutions)
  • Security Solutions
    • Anti-Virus

Evergreen care provides an invaluable service to the elderly community with Bexley and Bromley. They rely heavily on support from local community funding and from volunteers. If you are able to assist this great local charity, please do so by going to their website. HTTPS://WWW.EVERGREENCAREBEXLEY.ORG/

DWG Group

  • Size: SME | < 50 Employees | 1 Location
  • Industry: Construction

DWG Group have been a long-standing client of Bells IT Support. Bells IT Support initially started working with DWG Group in 2014 when they were looking to expand and required a server. We proposed a few options and decided the best solution was to provide a small business server, keeping email and files in-house with 4-hourly backups and a daily offsite backup. DWG grew and decided to take on more of the services that Bells had to offer, such as on-premise telephony utilising the Avaya products and more recently our CCTV and Alarm offerings. DWG have now moved to a cloud-based email using the Office 365 infrastructure with an up to date onsite server.

DWG currently use Bells IT Support for the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • On-Premise Telephony
    • FTTC Connection
    • EFM Circuit
    • ISDN Circuits
  • Security Solutions
    • CCTV
    • Alarm
    • Anti-Virus
    • Security Firewalls
    • Email Security

CSCS

  • Size: SME | < 20 Employees | 1 Location
  • Industry: Construction, Health and Safety

CSCS contacted Bells IT Support in 2017 after putting their technology requirements out to tender. Bells IT Support placed a tender and met with the board to discuss their requirements and produce a plan of different options to understand what was best for them. After a couple of meetings and discussing different options and how things would work going forward, CSCS knew that Bells IT Support were the right company for their needs. With the immediate changes approaching such as moving offices, server upgrades, telephony upgrades and the ability to reduce their IT support queries, Bells IT understood all of their requirements and discussed options and plans to suit their needs and budget, as well as delivering all services on-time.  With users now working globally, they are able to all function and work from anywhere.

 

Bells IT Support currently provide CSCS with the following solutions:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security
  • Digital Solutions
    • Copier Solutions
    • Video Conferencing

A testimonial from CSCS:

“Switching IT provider can be a daunting prospect for your business. What if something goes wrong and the business is impacted. However, during our first consultation with Bells IT we were sure that we were talking to the right people. The team at Bells are very knowledgeable and act professionally at all times. The actual migration was carried out seamlessly and much quicker than expected. Since switching to Bells IT our technical issues have significantly reduced, response times have greatly improved and our IT support costs have come down. Bells IT have surpassed our expectations.”

Carepoint Services LTD

  • Size: < 50 Employees | 4 Locations
  • Industry: Community Care

Carepoint Services began using Bells IT Support in 2016 after deciding to switch IT provider. Carepoint had a newly installed server and required some support for their staff and software. Bells IT support put a proposal together to support their end users, manage their server and maintain their backups. Over the last two years, Carepoint have grown into three new locations and have required more services from Bells IT. We have delivered a bespoke private cloud solution utilising Dell thin clients for access their servers in any office. Carepoint now have the peace of mind knowing that their servers are up-to-date and secured. This allows them to undertake bigger tenders and grow their business further.

 

Current solutions provided by Bells IT Support are:

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • Fibre Leased Line (Multiple)
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security

Supreme Care Services

  • Size: > 65 Employees | 12 Locations
  • Industry: Community Care

Supreme Care Services first contacted Bells IT to discuss the support for their entire IT infrastructure. Supreme Care have an enterprise setup with 65 users spread across 12 sites. Upon our first discussions, Supreme Care felt that Bells IT was the right company to choose. After being left with unresolved issues from their previous IT company, they decided it was time to change. The system previously implemented included over 30 servers all for basic roles. Bells IT redesigned their infrastructure and have narrowed this down to jus 5 servers without any performance loss. A shift from on-premise exchange to Microsoft 365, reducing exchange licensing and the need for servers has allowed Supreme flexibility and better integration with their other core systems.

Since working with Supreme and building a growing relationship, Bells IT now supply manage the following solutions :

  • Technology (All Solutions)
  • Connectivity and Voice
    • Hosted Telephony
    • FTTC Connections (Multiple)
    • Fibre Leased Line (Multiple)
  • Security Solutions
    • Anti-Virus
    • Security Firewalls
    • Email Security

Rainbow Medical Services

  • Size: < 30 Employees | 1 Location
  • Industry: Specialized Care

Rainbow Medical Services were introduced to Bells IT after being recommended by another client. Based on the support and knowledge they received, they suggested we were the right company for their needs. After our first discussions, Rainbow Medical Services, who have staff in multiple countries, decided Bells IT were best to take over their services.

While reviewing the current setup for Rainbow, Bells IT have made suggestions to migrate their email to Microsoft 365, migrate their database to a cloud system and provide a new file server.

 

We are currently providing Rainbow Medical Services with Technology Solutions and Broadband Solutions.