IT Support Services

Among the IT services that we can provide for you:

  • Telephone, Remote and onsite support
  • Telephone lines
  • Server and workstation monitoring
  • Email and web filtering
  • Local and cloud-based backup
  • On-premises and hosted exchange
  • New servers and server upgrades, plus migrations
  • Data retrieval
  • Data centres
  • Bespoke applications
  • Internet supply and configuration
  • Business broadband
  • Voice over IP (VoIP)
  • Break fix for laptops and desktops
  • Hosted exchange
  • Office relocations

B51

We have several packages available when it comes to IT Support – both fixed packages and custom packages. No matter the level of IT Support that you require, there’s sure to be an option that’s right for your company.

Fixed Packages

Monthly Pricing From

  • Users
    Amount of people using the system
  • Existing Servers
    Your current hardware that your data is currently stored on
  • Hosted exchange*
    Email in the cloud with a 99.99% uptime with SPAM filter, multiple device syncing
  • Back Ups*
    Safe storage of your data – keep your data safe, data is stored either locally or offsite – we can even recover data through virtual recovery
  • Remote Time**
    Amount of time you can call on us in isolation each month to fix any issues
  • On Site Time**
    The amount of time allocated each month for physical visits to your business premises
  • Response SLA
    The time we commit to responding to your query

SILVER

£115+ VAT
£115+ VAT
  • 1-4
  • N/A
  • 1- 4
  • Individual per machine
  • up to 3 hours per month
  • Chargeable
  • 2 business days

GOLD

£345+ VAT
£345+ VAT
  • 5-14
  • 1-3
  • 5-14
  • Local and offsite
  • up to 4 hours per month
  • 2 hours per month
  • 8 hours

PLATINUM

£675+ VAT
£675+ VAT
  • 15-30
  • 1-5
  • 15-30
  • Local and offsite
  • Up to 5 hours per month
  • 4 hours per month
  • 6 hours

* Hosted exchange mailboxes are priced at £10 per mailbox and backups are priced at £10 per machine. Packages are based on minimum users for that level.

** Remote and onsite time is renewed each month

Custom Packages

Here at Bells IT Support we fully understand that sometimes all of our set packages are just not suitable to meet a specific customer’s needs. That’s why we offer custom packages – we can tailor our services so that they meet your precise requirements. It doesn’t matter the exact scope of what you ask us to do for you – there’s sure to be a way to meet your needs.

If you don’t think any of our set packages are right for you or if you are not sure what you need you can create your own custom package here.

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Just hit ENQUIRE NOW and we will be in touch within 24 hours and confirm a meeting to finalise your requirements

Ad-hoc Support

At Bells IT Support we can offer ad-hoc contracts from £75 per month – labour rates are £60ph for on-site support and £35ph for remote support (exclusive of VAT).

As our client you will receive server & desktop monitoring, response SLAs, no call-out fees for non-emergencies, access to out-of-hours support, discounted rates for routine server & workstation updates and access to our tech support team for telephone, remote or on-site support. All this is on a monthly retainer contract basis. Alternatively, if you have a one off issue – call us and we will be able to help.

Do you want reliable, local technical support for your business IT systems?

We understand that our clients approach us hoping to find a way to keep their day-to-day IT services as hassle-free and resilient as possible. No matter the location, we can help via direct contact with our technicians and service personnel – that way you know your issues will be solved promptly and efficiently.

We use monitoring systems that alert us as soon as something with your IT system goes even slightly amiss. That way we can react quickly to prevent minor issues escalating to become major problems.

Even if what you are looking for is not listed above, the chances are we can still provide it for you. Just contact Bells IT Support on 020 3883 9620 or via email at .

QUICK CONTACT

Enter your details here, then press send and we will be in contact ASAP.

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